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With Help Like This, Who Needs Problems?



August 14th, 2010 01:39 am | by Ed |

I'm starting to get to the point where I almost cringe at the thought of having to deal with the "help" facilities at almost any website.

There's one in particular that's been quite frustrating of late. I posed a question to the help droids and their response was a question of their own. I provided the information they said they needed and included a re-statement of my questions. What did I get for my trouble? More questions and zero answers.

What's pathetic is that this "help" system isn't even one of those annoying phone systems manned by people in the far East that barely speak English. It is, in fact, located in sunny California right here in the US.

The frustrating part is that I can't just move my activities to another website because this one, as maddening as it is, happens to be the best of their particular lot.

Technorati Tags: infuriation, fail, help fail, help system, website help, argh, frustration

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